We help businesses choose a practical broadband service, arrange installation and provide ongoing support without passing customers endlessly between providers.
What you can expect
The right circuit for the site
We check availability and match the connection to the number of users, cloud workload, voice traffic and resilience requirements.
Business-focused support
When something goes wrong, we investigate the connection and the network it supports.
Resilience options
Secondary broadband, 4G or 5G failover and dual-WAN firewall configurations can keep essential services online during an outage.
Services include
- FTTP and full-fibre services where available
- SoGEA and VDSL for suitable locations
- Static IP addressing where required
- Managed routers and firewall integration
- 4G/5G failover options
- Migration planning and provider liaison
Need a fixed IP address?
We can arrange fixed (static) public IP addressing on suitable business broadband services. This can help with business VPNs, custom servers and access to systems that recognise your connection by its IP address. Let us know your requirements so we can confirm the right service and any charges.
Check the address before choosing the connection
Availability is specific to your premises. Send us your installation address and postcode, the number of users and any important voice or cloud services. We will check the options and explain upload capacity, static IP requirements and backup connectivity.
Questions before you start
Should I cancel my current broadband first?
Wait until the migration route and dates are agreed. Cancelling early can interrupt service or complicate a transfer.
What happens after I enquire?
We review your requirements, clarify the scope and prepare a quotation. Sending an enquiry does not place an order.
Changing provider? See how we plan a move to ION IT.
Speak directly to ION IT
For availability, planning or support enquiries, call 01143 088 709 or contact us online.
Unsure about a technical term? Browse our plain-English internet and IT glossary.